Administration Specialist | French | Undutchables

Administration Specialist | French

Amsterdam, reference 2022-00553

Job description

For our client we are looking for an Administration Specialist French speaking. You will be part of their international Administration team and you will be dedicated to the French customer base. Your primary purpose is to support all sales and customer-related administrative processes in the French to make the company a commercial success in these countries.

Responsibilities:
As a member of the Administration team, you will deliver the following:
  • Handle all administration related to services, from customer signature up to installation partner assignment and ultimately contract activation
  • Coordination of national deployments
  • Ensuring correct data and monitoring progress on installations
  • Coordinate after sales activities for existing customer database
  • Coordinate customer complaint handling until resolution
  • Assist the Accounts Receivable department in solving invoice or payment queries
  • Actively participate in the Customer Success program to keep long term customer relations and service contract renewals after initial contract period
  • Supporting the sales team located in France, and perform as the prime point of contact for the account managers of company management products & services on contract queries
  • Report directly into the Administration team supervisor

Requirements

  • Business level French (C2 level) fluent in English, third language is an advantage
  • 2 to 3 years of experience in a similar role
  • Understanding of business processes and the ability to improve them when required
  • Confident and have experience working in a B2B environment
  • Stress-resistant under pressure
  • You are solution oriented and accurate person with a positive attitude
  • Enjoy working in a team in an international and dynamic environment
  • Excellent computer and administration/organization skills
  • Understanding technical issues is an asset

Working conditions

  • Full time position (40 hours) with remote work possibilities up to 3 days per week
  • An adventure in the SaaS and supply chain / transport market. The chance to work in a fast moving, innovative and international team, dealing with all kind of different countries and cultures
  • A company culture and team that likes to work hard and play hard. They like to have fun and value a positive environment
  • 25 annual leave days (with an option to buy up to 10 days)
  • Contributory pension scheme and health insurance discounts
  • 10% bonus on top of your salary

Salary from: €2700,-
Salary to: €2700,-

Work location

Amsterdam

Company description

Our client is an international company that uses state-of-the-art SaaS technology to optimise supply chain efficiency.

Recruiter contact

Heleen Hermans, Undutchables Amsterdam
heleen.hermans@undutchables.nl
+31(0)6 34154087
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Want to apply?

Recruiter contact

Heleen Hermans
Undutchables Amsterdam
E: heleen.hermans@undutchables.nl
T: +31(0)6 34154087

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