Bike Expert | German | Undutchables

Bike Expert | German

Woudenberg, reference 2021-01868

Job description

Are you a passionate cycler, and do you know how to take apart and put together bikes?! And are you a fluent German speaker? This amazing opportunity was made for you!

As a Bike Export, you will use your technical bike skills to provide our client's dealers support with technical questions about their products. Together with your team, you will create an enthusiastic and dealer-focused environment where dealer satisfaction is the ultimate goal! You will also provide technical support to your colleagues, and help to train them on new bikes that are released! Here are the tasks that will be involved in your day-to-day:
  • Act as the first point of contact for customer service, sales and marketing teams for their technical queries;
  • Training customer service reps to handle 1st line warranty claims;
  • Providing top-notch customer service to dealers;
  • Working closely with the in-house mechanics, and even working a day with them (if you enjoy hands-on work!);

Requirements

To be successful in this role, you need to be a real cycling fanatic. Passion is the name of the game, as is energy and enthusiasm. Next to this, here are some hard requirements:
  • Professional level of German and English;
  • 2+ years experience working with bikes in a technical environment (think repair shop or bike mechanic);
  • Near-perfect knowledge of bicycles and cycling apparel/accessories;
  • Strong customer-centric focus;

Working conditions

If you love cycling, this is really the company for you. They have a bike-friendly culture and a team who are also fanatic about bicycles. If you start here, you'll even get a new bike as part of their welcoming package. Here are some practical benefits:
  • 24 vacation days per year;
  • 40 hour contract, starting with 1 year, and the indefinite;
  • Fully reimbursed travel expenses;
  • Fitness rooms and showers (in case you want to bike to work!);

Salary from: €2800,-
Salary to: €3300,-

Work location

Woudenberg

Company description

Based in Woudenberg, our client is one of the world leaders when it comes to all things cycling. They make bikes for everybody, and have a passion for the innovative and active culture of cycling. They are looking for like-minded and passionate people to join them in their mission!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Kelsey Persch, Undutchables Utrecht
kelsey.persch@undutchables.nl
+31(0)6 34154093
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Want to apply?

Recruiter contact

Kelsey Persch
Undutchables Utrecht
E: kelsey.persch@undutchables.nl
T: +31(0)6 34154093

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