Business Process Analyst | Undutchables

Business Process Analyst

Hoofddorp, reference 2021-01229

Job description

Our client is looking for a Business Process Analyst. Technology and digitalization are vital in the company plans for growth and future service delivery. To further strengthen the team, they offer an opportunity for an energetic person with technical awareness, who can take part in developing their technical platform and digital services. In this role you will be part of the Technology Team (8 colleagues). You will contribute to new digital projects and in your workday will act across the organization to support and strengthen our digital efforts with insight, standardizations and facilitate optimizations. You will be part of the Change Advisory Board and the Master Data Team to being of maximal influence on process governance.

As Business Process Analysts you know how ERP, BPM, CRM and BI tools operate and ideally you have an understanding of protocols like SOAP, WSDL, XML and others.

  • Responsible for the corporate process governance
  • Identify and document key business processes
  • Map as-is and to-be business processes, identify gaps and define KPI’s
  • Analyze data and run workshops to identify improvement areas across business areas
  • Understand background and root cause issues using relevant mechanisms – e.g Lean/Six Sigma tools and techniques like Flowchart, VSM, RASCI, and SIPOC
  • Review information and trends to ensure that the output of processes achieves the desired results and service levels
  • Quantify improvement areas
  • Understand current barriers of creating a continuous improvement culture and develop innovative solutions to overcome
  • Support the development of the innovation funnel for the Digital team
  • Develop and implement Standard Ways of Working in our systems
  • Act as a lean facilitator by supporting various stakeholders of improvement projects and make sure that the change happens


  • Relevant Bachelor's Degree and at least 5 years of relevant experience
  • Lean/Six Sigma Certification, BPM Certification would be an advantage
  • Competences: Strong in facilitation, Project management, Senior stakeholder management
  • Excellent level of English, strong written and verbal communication skills
  • Strong people to people skills
  • Analytical and problem solving

Working conditions

40 hours per week, 32 hours could be discussed

Salary from: €3200,-
Salary to: €4000,-

Work location


Company description

An international dynamic European company that provides supply chain solutions & services.

Recruiter contact

Heleen Hermans, Undutchables Amsterdam
+31(0)6 34154087
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Want to apply?

Recruiter contact

Heleen Hermans
Undutchables Amsterdam
T: +31(0)6 34154087


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