Central Technical Support Officer | French | Undutchables

Central Technical Support Officer | French

Appingedam, reference 2022-00582

Job description

For our client we are looking for a Central Technical Support Officer French speaking.

As a Central Technical Support Officer you form the link between international customers on the one hand and the internal aftersales organisation and other internal stakeholders on the other. You significantly contribute to the excellent performance of the company systems in the field.

You will be managing international customer demand across the board. You are the single point of contact and advise the customer both reactively and proactively in terms of solutions, giving quotations and preparing the deployment of service engineers or the shipment of parts. You are the customer coordinator in all areas both on technical and commercial and you know how to build a good relationship with the clients. You handle and report on both the substantive and financial sides of the projects. You always see opportunities to go the extra mile for clients with the products and services. Finally, you look at what can be improved in the follow-up phase so that you continue to learn and develop. The job includes regular national and international client visits. You communicate proactively and ensure that the various colleagues and departments provide the necessary information. You have experience in a technical after-sales/service environment and can contribute with your knowledge and expertise to the further design and professionalisation of the work processes (in an ERP environment)

Requirements

  • Higher Professional Education level of work and intellect. This could be a commercial background with an affinity for technology, but also a technical background with commercial drive
  • You like to visit customers from time to time to discuss offers for the “bigger” jobs
  • You speak English and French; Dutch is an advantage
  • You have relevant work experience in a technical-commercially oriented, service-oriented position
  • You have good communication skills and are very proactive and customer-oriented
  • You think in terms of opportunities and solutions and have an entrepreneurial spirit
  • You are a service-oriented but critical person who does not shrink from bringing matters to the attention of customers, sales staff and the internal organisation

Working conditions

Full-time position within an internationally operating organisation with substantial growth ambitions.
Plenty of opportunities for personal development.
Good employment conditions in line with market terms.

Salary from: €0,-
Salary to: €0,-

Work location

Appingedam

Company description

Our client is an expert in waste sorting and recycling.

Recruiter contact

Heleen Hermans, Undutchables Amsterdam
heleen.hermans@undutchables.nl
+31(0)6 34154087
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Want to apply?

Recruiter contact

Heleen Hermans
Undutchables Amsterdam
E: heleen.hermans@undutchables.nl
T: +31(0)6 34154087

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