CRM Retention Specialist | Undutchables

CRM Retention Specialist

Utrecht, reference 2021-01621

Job description

As CRM Retention Specialist, you will support the Retention Manager in attracting former clients back to business. You will also think of ways to safeguard customers' loyalty to your brand. You are creative and have the know-how to do so, but your core responsibilities are:
  • Creating and implementing strategic CRM projects to ensure customer retention and loyalty
  • Optimizing the use of email and CRM platform
  • Generating new leads from returning clients on webshop
  • Keeping track of ongoing CRM projects, troubleshooting and improving strategies


Interested and want to know if this is you? Keep reading!
The ideal candidate has:
  • Proficiency in English (C1 level)
  • A minimum of 3 years of experience in retention/loyalty programs
  • Experience in email marketing
  • Experience or affinity with CRM systems and software

Working conditions

Our client is prepared to offer:

  • Competitive salary, based on experience
  • 23 vacation days with the possibility of buying another 10
  • Fully covered retirement plan
  • Travel allowance
Further, they offer an international and intercultural work environment, with enough opportunities for autonomy and professional development

Salary from: €2500,-
Salary to: €3500,-

Work location


Company description

Our client is a fast-growing e-commerce company that sells home decor products. They are strong believers that good quality should not mean high price so they strive to offer high quality products for an affordable price. If you're looking to be part of a quick developing company where you will have lots of room for growth, this might be your chance!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Camila Gademan, Undutchables Utrecht
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Want to apply?

Recruiter contact

Camila Gademan
Undutchables Utrecht
T: +31(0)634154095


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