Customer Care Representative Export | English C1 | Undutchables

Customer Care Representative Export | English C1

Tilburg, reference 2022-00513

Job description

The Customer Care Rep. Export is part of the Customer Care team and will mainly be responsible for orders for the Middle East, Africa and Eastern Europe.

- You will be the primary contact for the customer and are responsible to execute all activities in an efficient and friendly manner, while adhering to company policies
- You will create and administer quotes based on the instruction of the Sales Representatives or Area Sales Managers
- You will accurately enter orders in our order management tool
- You will take care of the export documentation needed, letters of credits, certificate of origin, compliance issues
- You will be responsible for the management of open orders, communicating delays to customers, following up on due and overdue orders internally with the traffic and materials management.
- By working closely together with the Sales team, you make sure that prices linked to customers are up to date & you make sure to set up the correct prices in the system
- Phone duty- answering telephone calls assuring the highest possible availability on the phone
- Providing product information based on information available in the catalogues and company systems.

Requirements

- Business level of English
- A business level of French or Arabic is a big plus
- Demonstrated experience working with export orders
- Demonstrated experience working with Letter of Credit
- Fulltime availability (40 hours)

Working conditions

Our client offers the opportunity to join a friendly international team and to grow on a personal and professional level. The working atmosphere is fast-paced and informal.

Salary from: €2780,-
Salary to: €0,-

Work location

Tilburg

Company description

Our client’s inventive solutions benefit customers around the world every day; keeping lights on, enabling data streaming and allowing trains to run on time. From heat trace cables to critical equipment enclosures to vapor-efficient fastening systems, the company empowers their clients to improve performance, lower costs and reduce downtime. The products create value to industrial, commercial, residential, energy and infrastructure customers. The company is known for their strong innovation, quality and reliability standards.

Note: The training period will be at the office in Tilburg. For this vacancy, it is important that you currently reside in the area.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Roozs Abbas, Undutchables Eindhoven
roozs.abbas@undutchables.nl
+31 0634154231
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Want to apply?

Recruiter contact

Roozs Abbas
Undutchables Eindhoven
E: roozs.abbas@undutchables.nl
T: +31 0634154231

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