Customer Service | Undutchables

Customer Service

Kista, reference 2020-01092

Company description

Position in Stockholm - Sweden Please note that we are only able to consider candidates that are living in Stockholm already, or have definite plans for relocating to Stockholm.

Join a company that is active in the Nordic market and growing in Europe, currently present in 24 different countries. More than 5 million visitors per month! As it is growing rapidly, you will get a great opportunity to join them on their journey! You see yourself being self-driven and eager to continuous improvement and learnings!

Job description

You love to speak and interact with people, you love to advise clients, so they feel valued and satisfied with the contact with you and the company you work for? You have a natural way of interacting with your clients which results in that the clients will stay your customers. Get the opportunity to build effective, positive and enthusiastic relationships with your clients!

You will work in a team where tech people meet customer lovers and where ‘we are all different and different is good’ makes sense! The company takes pride in the diverse workforce and the community where the love for languages, different cultures, team feeling, and client satisfaction is something you all share.
You interact with clients on different markets daily and advise all kinds of customers on the product which is in the FMCG sector.
The position involves customer contact via online channels and on the phone, advising your clients on orders, the supply chain, and payments.

Requirements

The language skills we will be looking for first would be
Swedish - German, Czech/ Slovak - Swedish, Portuguese-Swedish. Fluency in two languages per language combination!

Client in the focus, self-management, and love working with people! You are communicative and a solution-driven person. You can cope with dynamic changes – you embrace this as you love learning something new and make sure others learn too!
To be successful in this position, you are proactive, a resource full and your motto is ‘can do’! You can motivate yourself, the ability to work in a team as well as individually and you take responsibility for your actions. You love learning new things and are curious by nature, you are a natural talent for understanding clients and come with solutions to assist them.
Work in a team where your positive attitude and mindset will be highly appreciated, and you love being organized and structured. If you have been working in project management related or a technical related position before, this is just to your advantage.

As it is from origin a company with its roots in Sweden, they speak Swedish in the office. This means that good communication skills of Swedish are essential. They are working on making the business more international (due to the international markets they operate on) but as for now, Swedish would be a must for this position.

Working conditions

The company believes in happy employees and in creating a good environment for where they can shine! Team work sessions, release parties, after works, company trips are parts of the creative working environment! Approximately salaries are between 25 000- 27 000 SEK per month.


As it is from origin a company with its roots in Sweden, they speak Swedish in the office. This means that good communication skills of Swedish are essential. They are working on making the business more international (due to the international markets they operate on) but as for now, Swedish would be a must for this position.
We will also only be able to consider candidates that are living in the greater Stockholm area, or have definite plans for relocating here and you will have to be allowed to work in Sweden.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Karin Björkman, Undutchables Sweden
karin.bjorkman@undutchables.se
+46 (0)728532201
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