Customer Service Advisor | French and Dutch C1/C2 | Undutchables

Customer Service Advisor | French and Dutch C1/C2

Eindhoven, reference 2021-00781

Job description

As Customer Service Advisor you are the first point of contact for the clients in the Benelux and the one that puts the client first. After your training you will be working independently under the guidance of the team leader and your colleagues.
A day is never the same in this dynamic role so you will not be bored easily as you will be doing the following:
- Proactively advise and inform clients about the products, solutions and services
- Handling orders and registering client information in the system
- Prepare tenders after deliberation with the client
- Outbound calling and after sales
- Keeping contact with colleagues in your team, the account managers and other department connected to client’s wishes and feedback
- Handling complaints
- Reporting any abnormalities to the Team leader Customer Service

Requirements

- Excellent communication of French and Dutch on C1/C2 level
- Education in a commercial field is desirable
- Average knowledge of MS office programs and basic knowledge of Excel
- Strong communication skills and empathy
- Customer and solution focused mindset
- Enthusiastic, proactive personality that is eager to learn

Working conditions

We offer a cool job in an international setting where you can make a difference. A great atmosphere within a tight team with nice colleagues. A competitive salary depending on experience.

Salary from: €2200,-
Salary to: €2600,-

Work location

Eindhoven

Company description

This company is operating internationally within the hospitality industry. They have a big assortment of non-food hospitality products and equipment, from dishes to refrigerators, ovens and furniture.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Jeanire Rampart, Undutchables Eindhoven
jeanire.rampart@undutchables.nl
+31 634154232
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Want to apply?

Recruiter contact

Jeanire Rampart
Undutchables Eindhoven
E: jeanire.rampart@undutchables.nl
T: +31 634154232

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