Customer Service Agent | Dutch & English C2 | German B2 | Undutchables

Customer Service Agent | Dutch & English C2 | German B2

Tilburg, reference 2021-00886

Job description

As a Customer Service Representative for the Dutch, German and English-speaking markets, you will oversee the whole order to cash process, from the initial client request to the invoice and billing.
Some of your responsibilities will include, but are not limited to:
- Strategically running all processes from A to Z
- Order entry, handling invoicing
- Having direct contact with the Dutch and German and English-speaking markets and building long term relationships with these clients
- Assisting clients and answering questions
- Organizing demo material for your colleagues in Sales, distributors, and end users
- Advising clients about various parts
- Commercial activities to achieve a higher revenue from clients

Requirements

Requirements:
- MBO/HBO working level
- Fluent in Dutch and English (C2 level)
- Can communicate well in German (B2 level or higher)
- At least 2 years of experience in Customer Service role
- Experience in working with ERP-systems
- Customer focused
- Flexible and social attitude
- Independent, proactive, stress resistant and accurate
- Motivated
- Team player
- Can think outside the box
- Can suggest process improvements
- Technical affinity and insight are a plus
- Experience with Dynamics 365 is a plus

Working conditions


Working conditions
Our client offers an international work environment with a competitive salary based on experience as well as a well-organized onboarding experience.

Salary from: €2500,-
Salary to: €3200,-

Work location

Tilburg

Company description

Our client is an international organization, established in Tilburg, with offices in Belgium, France, and England. Additionally, they have a worldwide network of distributors outside of the EU as well. They specialize in the development, production, and sale of sewer cleaning machines and inspection systems.

Recruiter contact

Jeanire Rampart, Undutchables Eindhoven
jeanire.rampart@undutchables.nl
+31 634154232
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Want to apply?

Recruiter contact

Jeanire Rampart
Undutchables Eindhoven
E: jeanire.rampart@undutchables.nl
T: +31 634154232

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