Customer Service Associate | German B2 | Undutchables

Customer Service Associate | German B2+

Budel, reference 2020-01339

Job description

The Customer Service department is of growing importance, therefore the best possible customer experience is key!
Responsibilities
- In this role, you are the first point of contact for clients and international partners. When possible, you aim to answer questions right away. Whenever this is not possible, you will take some time to dive into the issue further and answer the client later. All is carefully documented through a ticketing system
- Supporting on site engineers
- Contributing to optimizing customer experience; you know how to talk to clients in a professional and friendly way!

Requirements

- You have at least a B2 level of German and an excellent level of English (C1 plus)
- It is preferred if you already have some knowledge of the Dutch language
- Demonstrated IT knowledge, either acquired by education, work experience or hobby- based
- Some experience with Customer Service is preferred
- Available between 40 (preferred) and 32 hours per week

Working conditions

You will have the chance to be part of a small team of five and work with innovative concepts. The company culture is informal and fast-paced.

Salary from: €2500,-
Salary to: €3000,-

Company description

Our client is a fast-growing company that offers digital solutions aimed at the field of education. The company continues to grow and now sells their hardware and software solutions across 26 countries. Do you enjoy working with innovative technology and are you passionate about improving education? Then this might just be the place for you.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Lara Goode, Undutchables Eindhoven
lara.goode@undutchables.nl
+31(0)634 15 42 31
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Want to apply?

Recruiter contact

Lara Goode
Undutchables Eindhoven
E: lara.goode@undutchables.nl
T: +31(0)634 15 42 31

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