Customer Service Debtor Specialist - French| Dutch|… | Undutchables

Customer Service Debtor Specialist - French| Dutch| English

Amsterdam, reference 2021-00464

Job description

What will you do?

  • You will provide the most excellent customer service.
  • You will be responsible for the daily incoming calls from customers (B2C).
  • You will make sure to collect the outstanding amounts via phone and follow up on payments.
  • You will manage the debtors database.
  • You will identify potential payment risks by analyzing accounts.
  • Your on-boarding will take 5 weeks which requires a full-time availability.

Requirements

Who are you?
  • Excellent level of French,English & Dutch (written and spoken)
  • You have to be a great communicator & listener
  • You have passion for providing a perfect customer service experience
  • You are service and customer oriented
  • You have a strong work ethic and you are a relationship builder
  • You are result-driven and great at problem solving
  • You are flexible and adapt to changes quickly
  • Working days: Monday to Friday and working hours are from 8:00 – 20:00 in shifts with a monthly rotation:
1) 8:00 – 16:15 hours
2) 9:00 – 17:15 hours
3) 11:45 – 20:00 hours
(15 minutes break morning and afternoon & 30 minutes lunch break)

  • *Before you start the job, the on-boarding training will be for 5 weeks (full time). Part timers will be considered, however the training must be full time.

Please note: Offer of employment with our client is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Working conditions

  • Start: End of April/ early May 2021
  • This is a long term position
  • The salary is € 31.000 ,-- per year gross, based on full time including 13th month and holiday allowance
  • Benefits: Performance bonus, pension, 27 holidays, 100% of travel costs are reimbursed
  • Part timers will be considered however the training must be done full time. After the training, you may work part time, min. 4 days per week

Salary from: €31000,-
Salary to: €31000,-

Work location

Amsterdam

Company description

Our client is an international financial institution which is located in Amsterdam. Our client is recognized for proven excellence in employee conditions and developing talent at all levels.

Are you ready for a challenge? And would you like to start your career within an international financial institution with grow opportunities?

Recruiter contact

Caterina Lamberti, Undutchables Amsterdam
caterina.lamberti@undutchables.nl
+31 618093397
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Want to apply?

Recruiter contact

Caterina Lamberti
Undutchables Amsterdam
E: caterina.lamberti@undutchables.nl
T: +31 618093397

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