Customer Service Employee Germany | Undutchables

Customer Service Employee Germany

Tilburg, reference 2021-00023

Job description

Your team is responsible for a correct product return process and warranty procedures. The focus of your job will lie on the return process, ensuring customer satisfaction, answering requests, functional and technical questions and complaints customers may have in order to ensure their optimal use of the products. The team you will be working in is growing meaning that the scope of the work is ever developing.


- Business level of German (C1/C2)
- Business level of English
- Strongly preferred: at least 1-2 years of experience in a similar role
- You are comfortable with working independently within a dynamic environment
- A proactive attitude, you like getting to know your colleagues and work on improvement projects
- Availability: 32-40 hours per week
- For this vacancy it is important that you currently reside in the Tilburg area

Working conditions

Our client offers a competitive salary based on experience. It is a challenging and fun work environment in which hard work is combined with fun activities and parties!

Salary from: €2050,-
Salary to: €3300,-

Company description

Our client is an international player in the online retail industry with a focus on selling a wide range of products such as smart safety, lighting and home appliances. With around 400 employees worldwide and 230 employees in Tilburg, you will be part of an international & dynamic work environment. The company culture is fast-paced combined with an informal culture and possibilities to grow. A customer centered mindset and ‘no nonsense’ attitude is key!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Lara Goode, Undutchables Eindhoven
+31(0)634 15 42 31
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Want to apply?

Recruiter contact

Lara Goode
Undutchables Eindhoven
T: +31(0)634 15 42 31


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