Customer Service Representative | Belgian Market | Undutchables

Customer Service Representative | Belgian Market

Eindhoven, reference 2021-01047

Job description

In this role you will join the Customer Service and Planning Team and you will be responsible for the Belgian market. You will be the first point of contact for the customers.
Your responsibilities will include, but are not limited to:
· Processing questions via emails and calls
· Making sure customer appointments are scheduled
· Building relationships with the customers while maintaining high customer satisfaction
· Handling all customer requests and managing complaints
· Planning and implementing improvements in business processes and practices

Requirements

· Excellent communication skills in French, English, and Dutch at a C2 level, other languages are a plus
· Experience in customer service is a plus
· Experience with Google Office
· Prior experience with the Belgian real estate market is a plus
· A proactive, social, and positive personality
· Able and willing to learn on the job
· Full-time availability
· Flexibility to work partially from home
· Laptop and office tools to make working from home fun!
· Location: Eindhoven

Working conditions

A fun, ambitious, and enthusiastic company where you can keep developing your personal and professional skills. Alongside your new colleagues you will get to enjoy fun Friday drinks once a month as well as team building activities once a year, plus a competitive salary with good secondary benefits.

Salary from: €2200,-
Salary to: €2400,-

Work location

Eindhoven

Company description

Our clients started out in 2010 with a mission to make home photography and floor plans at fair and affordable prices. Since 2012, the company is growing fast to be able to meet market demands. The company culture is diverse and fun with a work hard, play hard mindset.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Jeanire Rampart, Undutchables Eindhoven
jeanire.rampart@undutchables.nl
+31 634154232
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Want to apply?

Recruiter contact

Jeanire Rampart
Undutchables Eindhoven
E: jeanire.rampart@undutchables.nl
T: +31 634154232

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