Customer Service Representative | French

Roelofarendsveen, reference 2021-00449

Job description

As a Customer Service Representative you will be in charge of the entire process from the incoming order, invoicing until after sales. You will be the main point of contact for the customers advising them keeping stocks and the customers' budgets in mind. The responsibilities involved are:

• managing inquiries, processing orders and after sales
• managing invoices & follow up payments
• managing pricing

Requirements

To fully enjoy and be successful in this role you should have the ability to have a consultative or advisory conversation with the customers. As you would be dealing with high peak periods (e.g. pre-Christmas time) you need to be able to handle stress well. Furthermore you need to have:

• a C2 level of French
• an outstanding level of English
• a passive understanding of Dutch or Spanish language would be beneficial
• some experience in order processing (experience in horeca is also welcome)

Working conditions

• Full-time, 5 day a week, 40 hours preferred
• Competitive salary
• 20 holidays (2 extra days for 35+ staff)
• Pension scheme
• Travel costs between 10 Km and 20 Km

Work location

Roelofarendsveen

Company description

Located between Amsterdam and Leiden, our client is the B2B European market leader in corporate promotional gifts. The Dutch headquarters supports all other EU and non-EU offices. They are currently looking for new colleagues with outstanding communication skills to be part of the Customer Service department.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Rodrigo Cruz, Undutchables Denhaag
rodrigo.cruz@undutchables.nl
+31 0634154233