Customer Service Representative | German | Undutchables

Customer Service Representative | German

Amersfoort, reference 2021-00993

Job description

Would you like to work in an innovative, sporty and young team and are you a German speaker? Then please keep reading because we might have an awesome opportunity for you!

What they are looking for?
Currently there is an opening within the customer service team in which you will take care of various administrative tasks in the field of order and customer administration. You will also deal with the sales processes and have great opportunities to proof yourself to expand your responsibilities and give input with creative ideas. Your focus market will be German speaking clients in both Germany, Austria and Switzerland.
Your main tasks would be:
- Organize, execute and monitor various administrative activities for the sales and delivery processes
- Support the team by entering sales data and checking their correctness
- Create Excel reports
- Customer service related tasks, such as answering questions and complaint management
- Achieve knowledge of administrative processes and insights in order to improve the current processes
- Order processing (ERP-system)
- Information management

Requirements

What is important for the role:
- You have very good knowledge (C2) of German and good English skills.
- Good knowledge of the Dutch language would be a big plus because the internal communication is mostly in Dutch for which reason at some point it will be expected from you to speak Dutch, but it isn't a requirement
- You have a minimum HBO+ thinking and working level
- You have proven experience with MS Office and good knowledge with working with Excel
- You have numerical insight and analytical skills
- If you have knowledge and experience in the textile industry this would be a big plus
- You are commercially oriented
- You have good communication and contact skills
- You are flexible and can structure and prioritize things well
- You have an affinity with the sport industry
- You are available 40 hours/week (32-36h might be possible as well)

Working conditions

What they have to offer:
- A very modern and cool office
- Lunch with the whole team
- Many team building events such as dinners, group sports activities, BBQ, …
- Discount on their products
- Travel expenses will be covered
- A competitive salary between 2.500 and 3.200€/ month, depending on previous work experience

Salary from: €2500,-
Salary to: €3300,-

Work location

Amersfoort

Company description

Would you like to work in an innovative, sporty and young team and are you a German speaker? Then please keep reading because we might have an awesome opportunity for you!
Our client is an authentic board sports lifestyle brand, who delivers their products to (sports) retailers and other shops in many countries, mostly in Europe but also worldwide. They deliver surfboards, board hardware, armor and wet suits but also ski equipment.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Mark van der Velden, Undutchables Utrecht
mark.vandervelden@undutchables.nl
+31(0)634154092
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Want to apply?

Recruiter contact

Mark van der Velden
Undutchables Utrecht
E: mark.vandervelden@undutchables.nl
T: +31(0)634154092

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