Customer Service Representative | Spanish | Undutchables

Customer Service Representative | Spanish

Barneveld, reference 2021-01190

Job description

Do you speak Spanish/English and Dutch, and are you interested in the Banking industry? Then i'm looking for you, the service minded employee that will help my client fulfilling this customer service role for the Dutch team.

For this role you have to speak Dutch on a C2 level, next to this a professional level of English and a good level of Spanish. If you wont speak Dutch on a C2 level, you wont be considered for this position unfortunately.
the reason why you have to speak is due to the fact that you will be working for a Dutch bank.

You will be part of an international team, dealing with international clients in banking.
You will be responsible for:
- Delivering excellent service on behalf of the client to the customer.
- Answering all kinds of questions the customer may have.
- Monitor the safety of the internal and external client and be aware of fraud.
- Follow lined out escalation procedures.
- Keep a clear and neat administration.


What do we expect from you?
- You have a college level education
- You speak Dutch on a C2 level and are fluent in English and Spanish
- Great administration skills
- Experience with working in a dynamic customer service related role is a plus
- Experience in the financial sector is a plus
- Part time is not a problem, but you should at least be available for 24 hours a week, working in the evening/ weekend is sometimes needed.
- You have to be customer minded and have a talent in delivering service

For this role you will get a 2 week internal (full time) training, so you would be ready to handle all the tasks that is required for this position. Starters are welcome as well!

Working conditions

You will be part of a great international team and will work in a beautiful office with canteen and lounge facilities.
Salary will be 12 euro an hour, and you will start working via Undutchables.

Salary from: €12,-
Salary to: €12,-

Work location


Company description

Our international client is based in Barneveld, and they are looking for a new Customer Service Representative for their international team. You will be dealing with international clients in banking.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Mark van der Velden, Undutchables Utrecht
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Want to apply?

Recruiter contact

Mark van der Velden
Undutchables Utrecht
T: +31(0)634154092


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