Customer Success Specialist Benelux | Undutchables

Customer Success Specialist Benelux

Amsterdam, reference 2021-00948

Job description

Our client is looking for a Customer Success Specialist for the Benelux Region.
They are looking for a customer-focused individual with high analytical skills and 1 - 3 years’ experience in the field of Customer Service/Support roles.
In this position you will interact with both internal and external customers prior to and/or after sale. You develop and maintain positive customer relations. You coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
Responsibilities:
  • Be responsible for all post-sales operations and interactions with customers.
  • Be part of a local and EMEA team of CS Specialists – an international community where sharing best practices is a big key to success.
  • Act as the Voice of the Customer, bringing in new ideas for Continuous Improvement.
  • Act as a business partner for our customers, e.g. by providing regular (on-site) training.

Requirements

  • Bachelor degree
  • Minimum of 1-3 years of directly related experience
  • Fluency in English and a C2 level of Dutch. Speaking French is seen as an advantage.
  • Strong interpersonal, listening and persuasive communication skills.
  • To have the willingness to learn.
  • Strong analytical capabilities.
  • To be a team player
  • To have good problem solving skills.
  • To be able to work autonomously.


Working conditions

Excellent compensation and bonus plan.
Flexibility with working from the office and selected days from home.
Working from a new office in Amsterdam



Salary from: €2300,-
Salary to: €3300,-

Work location

Amsterdam

Company description

Our client is an internationally active company that produces and sells medical devices.

Good to know





Recruiter contact

Irina van Halen, Undutchables Amsterdam
irina.vanhalen@undutchables.nl
+31(0)634154086
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Want to apply?

Recruiter contact

Irina van Halen
Undutchables Amsterdam
E: irina.vanhalen@undutchables.nl
T: +31(0)634154086

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