Customer Support Coordinator DACH | Undutchables

Customer Support Coordinator DACH

AMSTERDAM ZUIDOOST, reference 2022-00071

Job description

· Speak and write German at an excellent level and English at a professional level
· Speaking a third language is considered a plus (Swedish)
· Have a bachelor’s degree or the equivalent in relevant customer service work experience
· Have excellent communication skills, both verbal and written
· Are hard-working and action oriented
· Have an interest in inside sales
· Are flexible, receptive to change and you can adapt quickly
· Can multi-task and are stress resistant
· Are attentive to details and analytic
· Advanced Excel and other IT skills are a plus
· Are currently based in The Netherland


Your responsibilities are:
· Manage daily customer enquiries, order processing & invoicing, sample and trial orders
· Follow up on lead-time quotations, pricing quotations, trials & sample deliveries
· Provide internal sales support
· Handle requests for call-offs to enable on time delivery and stock level maintenance
· Contribute to the analysis and chasing of customer payments
· Work closely with other departments (Sales, Technical Service, Production, Transport Planning) to formulate potential solutions to customer questions.

Working conditions

The Amsterdam office offers an informal, international and challenging work environment. In addition: • We offer a competitive salary package You will have 25 vacation days + 13 ATV days. That is almost 8 weeks of vacation a year! • To help you relax and stay fit, we offer free in-company massages and a gym membership We try to offer as much space and opportunity for personal growth as possible

Salary from: €2500,-
Salary to: €2700,-

Work location


Company description

Our client is the proud maker of some of the world’s leading paperboard brands. They also provide a broad range of services, support and advice. TheyCustomer Support Coordinator for the DACH market. You will in the Customer Service department and you will be part of the European Sales and Marketing office in Amsterdam (75 people).

Good to know

A personality test is part of the recruitment process.

Recruiter contact

Caterina Lamberti, Undutchables Amsterdam
+31 618093397
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Want to apply?

Recruiter contact

Caterina Lamberti
Undutchables Amsterdam
T: +31 618093397


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