Customer Support & Office Admin | French | Undutchables

Customer Support & Office Admin | French

Amsterdam, reference 2021-01429

Job description

Responsibilities:

Our client is looking for emphatic professionals to join their Service team.

Take your chance to join our international Amsterdam office. You will work in the German market and support, develop and nurture the relationships you build with customers.
You will support the B2C and B2B clients in the French/Dutch region and act as Office Administrator for the office in the Netherlands.

You will be responsible to deliver following:
· Be the first contact between the brand and the customer
· Provide product information and effective technical support through multiple channels (phone, e-mail)
· Provide first-class, high-quality, professional responses to customer inquiries
· A constant and pro-active improvement of product/support knowledge
· Receive, register and manage all incoming service / support calls from customers
· Make sure the office is always in pristine and workable condition- book meeting rooms, arrange meeting room set up, order equipment or supplies, manage items in storage and direct the inbound office call

Requirements

Skills Required:
· Business proficiency in French & Dutch. Fluency in English also required (company language)
· Service and customer oriented
· Excellent communication skills (both written and verbal)
· Proven experience in IT is an advantage
· Good team spirit and business goals’ oriented
· Technically proficient; knowledge is a clear advantage; basic knowledge of PC hardware; good knowledge of Windows


Working conditions

  • This is a full time (40 hours/week), long term position, with a direct contract with the company.
  • Salary is depending on experience and education
  • You will receive 8% holiday money
  • Working days are from Monday until Friday

Salary from: €2300,-
Salary to: €2500,-

Work location

Amsterdam

Company description

Our client is a global consumer technology company.

Recruiter contact

Alyona Poznyak, Undutchables Amsterdam
alyona.poznyak@undutchables.nl
+31(0)6 34 154 091
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Want to apply?

Recruiter contact

Alyona Poznyak
Undutchables Amsterdam
E: alyona.poznyak@undutchables.nl
T: +31(0)6 34 154 091

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