Customer Support Representative - France and Benelux | Undutchables

Customer Support Representative - France and Benelux

Weesp, reference 2021-00954

Job description

RESPONSIBILITIES:

  • You will answer customer questions by phone, e-mail or chat. Most questions concern the technical products, delivery times & transport, warranty and returns.
  • You will follow up with the necessary administrative work in order to arrange everything for the customers.
  • You will register your handled cases accurately in the ticket system.
  • You work closely with other departments in order to solve your customer's issues.
  • You like to think critically and come up with suggestions on how to improve efficiency and procedures.

Requirements

REQUIREMENTS:

  • You are fluent in French and Dutch (both C1/C2)
  • You have excellent communication skills.
  • You work well under pressure.
  • You are structured and customer-oriented.
  • You have completed at least a MBO/HBO education, preferably in a commercial or technical field.
  • You get energy from a dynamic environment and like to have fun with your team.
  • You have an affinity with technology and have critical thinking skills.

Working conditions

  • Full-time position 40 hours.
  • Pension scheme.
  • Discount on a fitness subscription.
  • A proper lunch at the office.
  • Fun Friday drinks on the roof top terrace.
  • A pleasant scale-up working atmosphere.


Salary from: €2300,-
Salary to: €2700,-

Work location

Weesp

Company description

Our client is an international company in sustainable energy systems. It's a flat, informal organisation where your initiative and feedback is appreciated. The environment is creative, energetic, fast-paced with ambitious people committed to sustainability. Will you be their next team member to help support the Customer Success team?

Recruiter contact

Caterina Lamberti, Undutchables Amsterdam
caterina.lamberti@undutchables.nl
+31 618093397
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Want to apply?

Recruiter contact

Caterina Lamberti
Undutchables Amsterdam
E: caterina.lamberti@undutchables.nl
T: +31 618093397

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