Customer Support Representative - Marketing… | Undutchables

Customer Support Representative - Marketing Coordination - German

Haarlem, reference 2020-00822

Company description

My client is located in Haarlem and they are operating within the home decoration branch. They established the company in 2010 and they started their business in the German markets as well in 2012. My client is an online platform (e-commerce) where clients can choose and buy various paintings (on canvas). They are enthusiastic what they are doing and they are growing on a yearly basis (60-70%).
It is possible to grow further from this role to another within the company.

Job description

As a Customer Support Representative you primarily will help German speaking clients by phone and by email (B2C/B2B). This position is one of the first examples of jobcrafting as you are partially going to be responsible for marketing tasks as well (translation, newsletter). It is a great opportunity for someone who likes multitasking and sharing her/his opinion for the sake of growth.

Requirements

Requirements:
  • C2 level of German
  • Customer Support experience (minimum 2-3 years)
  • Hands-on mentality
  • A person who is able to multitask and switching gears quickly
  • If you have experience in Photoshop is a plus
You are flexible and you are a power person - you enjoy what you are doing and you are brave to share opinion/ideas with your collegaues. You like to help and make clients satisfied - you are therefore a real troubleshooter.

Working conditions

  • You will get a direct contract from the company (they are looking for a new team member who wants to stay with them for a long term).
  • It is a fulltime position (40 hours/week)
  • You will work between Monday and Friday during business hours
  • Lunch is provided and you will eat together with your colleagues
  • Travel reimbursement
  • Working tools are also provided (for exmaple, laptop)
If you are interested in this role, please do not hesitate to apply for this role.

Recruiter contact

Heleen Hermans, Undutchables Amsterdam
heleen.hermans@undutchables.nl
+31(0)6 34154087
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