E-commerce Account Manager

Rijswijk, reference 2020-00012

Company description

Our client is a manufacturer baby products, with only the gentlest and purest elements possible.
A company with a history in making skincare and cotton products, they launched their product in 2009, and since then have been a booming success. They pride themselves on the limited number of ingredients used and without any added preservatives or chemicals.

The company's dedication to their consumers, ongoing research, development and investment in the best people for the job, ensures their place in the market goes from strength to strength.
For this reason, they aim to double their outcome in the next few years.

Job description

The successful candidate will be responsible for leading the sustainable development of the brand in Amazon EMEA with a special focus on Amazon Germany, France, Spain and Italy. The position requires significant self-direction, working to optimise the Amazon account across a portfolio of emerging Amazon markets. The role requires a balance of Account Management and Digital Marketing, combining account and relationship development, sales forecasting and business planning with the marketing disciplines of product content optimization, targeting, online demand generation and online merchandising. The role requires extensive cross market and cross functional engagement, particularly with sales, marketing, SC and finance.


Role Deliverables:
  1. Develop existing and newly set up Amazon accounts by extending product listings and agreeing activities with Amazon that will deliver growth in line with targets and objectives.
  2. Start-up direct relationships with Amazon EU, where relationships are not active
  3. Work in close collaboration with Business Development Managers and Marketing to align commercial, channel and marketing strategies.
  4. Accountable for achieving Sales and Gross Margin targets for Amazon EMEA accounts closely managing pricing, negotiating terms, product mix and promotions. Manage Key metrics to track progress weekly and adjust the plan as needed to deliver results. Regular reporting on performance against plan, to include Amazon EU performance management. Use web analytics to monitor key site performance indicators and take appropriate actions where necessary.
  5. Collaborate with the marketing team to create synergies with the country marketing plan and make sure activities are consistent and complementary, launching new pack formats.
  6. Work with BDM, Marketing and Amazon to explore the launch of new products in different categories
  7. Manage an online shopper and promotional budget for optimal ROI and ensure internal/external alignment, while growing and maintaining relationships. Reconcile and update promotional plans regularly, to remain within budget
  8. Feedback trends and opportunities to Management from customer meetings, sales events and key market visits as well as assess market and competitor situation on a regular basis
  9. Leverage business analytics to influence customer and company decision making at top-to-top levels; utilizing internal/customer business systems to manage and maximize plans
  10. Create impactful, insights-based presentations to translate sales objectives into customer strategy and business plans around distribution, merchandising, promotion, and planogram placement.

Experience and Qualifications:

Candidates will have a proven background in e-commerce, sales and marketing with the ability to be flexible in a fast-paced environment which requires a hands-on approach. Commercial, analytical and numerate, with a strong focus on a trading website and a keen interest in new developments within the online industry. Candidates will also have international business experience working in matrix, multi-cultural organizations.
It is essential you have managed sizable business with one or a combination of online retailers such as Amazon, Ocado, Boots, Babies R us, Casino, Zalando, Leclerc, Carrefour, Ahold, Auchan and/or other leading retail groups.

In addition, the post holder will offer:
  • University education in Marketing/Digital/Sales or equivalent experience
  • Minimum 3-5 years of relevant work experience in an online or e-Commerce FMCG retailer environment
  • Demonstrable exposure to Digital/Online sales and marketing, email marketing and programmatic advertising
  • Excellent communication, time management, organization and presentation skills
  • Strong commercial acumen, negotiation skills coupled with an innate ability to build relationships at all levels
  • Flexibility to travel (role has expected travel of c.40%)

Working conditions

Competitive salary and bonus scheme;
Personal phone and laptop;
Very nice team with a family feel; socialise together and look for the right team fit.
Location: Rijswijk

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Chris Bielefeld, Undutchables Denhaag
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