Help Desk Specialist | English | Undutchables

Help Desk Specialist | English

Amersfoort, reference 2021-01232

Job description

As a Help Desk Specialist, you will be providing both hardware and software support to your colleagues. Working with ticketing systems, you will be supporting everything from desktops to cell phones, and assisting with network related issues as well. This is a fast-paced role, so no two days will be the same!


In order to be successful in this role, you need to have good communication skills and the ability to translate technical concepts into laymans terms. Next to this, strong troubleshooting skills are a must-have, along with the desire to keep up to date with new technologies. Here are a few other requirements:

  • 3+ years of experience with corporate IT support using Microsoft technology;
  • Knowledge of Office 2016/Office 365, Active Directory, DHCP, networking (VLANs, switching/routing, Wi-Fi), and backup/recovery systems;

If you have knowledge of the following, that's a huge plus! Be sure to outline that in your application:

  • Experience using Helpdesk based ticketing systems;
  • Experience in supporting MAC OS;
  • Experience deploying and supporting VOIP phones;
  • Knowledge of ITIL;
  • Excperience with SCCM;

Working conditions

In this position, you would have the opportunity to work with a multinational team in a beautiful office in Amersfoort. You would receive extensive training programs and a market conforming salary. You will be working via Undutchables first.

After 7 months our client offers
13th month salary;
Pension contribution;
Health insurance contribution;

Salary from: €0,-
Salary to: €0,-

Work location


Company description

Our client is a leading developer and manufacturer of technical products. Their philosophy is founded on three concepts: Service, Support and Solutions. They see their customers as their most important asset and their employees are essential in maintaining those relationships. Currently they are looking for quality individuals who can help them grow and who desire to achieve a professional and rewarding career opportunity.

At the moment they are looking for a Help Desk Specialist, who will focus on assisting their employees with IT related issues.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Kelsey Persch, Undutchables Utrecht
+31(0)6 34154093
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Want to apply?

Recruiter contact

Kelsey Persch
Undutchables Utrecht
T: +31(0)6 34154093


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