HR Helpdesk Service Agent | German C2 | Undutchables

HR Helpdesk Service Agent | German C2

Remote, reference 2021-01707

Job description

We are looking for a German-speaking HR helpdesk employee. You will provide information on HR policies and procedures to your colleagues and help them with any HR inquiries.

  • Receiving and placing employee telephone calls
  • Resolve inquiries on payment, benefits, company policies, and other HR areas
  • Troubleshooting and assisting employees with questions or issues by always being the employee's advocate
  • Manage database records of employees (i.e. address and tax changes, etc.)
  • Develop team members and provide feedback


  • Professional German (C2 level)
  • Experience with HR and/or customer service (B2C)
  • Pronounced integrity and the ability to understand individual employee needs
  • Communicative strength, good problem-solving skills, and an eye for detail
  • Ambition to deliver high-quality service to the customer

Working conditions


· Positive and passionate international colleagues
· International company with global career opportunities
· Permanent contract
· Comfortable and informal office environment
· 100% remote work is possible (with the possibility to reach the office when needed)
· Work From Home Allowance (€40 p.m. plus €500 once)
· Pension provision by the company

Salary from: €2450,-
Salary to: €2750,-

Work location


Company description

A global leader in providing IT solutions with offices all over the world is looking for talented employees.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Moritz Sahay, Undutchables Utrecht
+31(0)6 - 43253728
Back to overview

Want to apply?

Recruiter contact

Moritz Sahay
Undutchables Utrecht
T: +31(0)6 - 43253728


Are you already registered with Undutchables?

Become a member

Would you like to receive our Undutchables Newsletter? In this newsletter we will give you guidance on working in the Netherlands or in Sweden and working with internationals, let you know about upcoming events and share interesting articles.