ISP Key Account Manager | Undutchables

ISP Key Account Manager

AMSTERDAM, reference 2021-01052

Job description

You will be responsible for building long term successful relationships with new Internet Service Providers(ISP). This position focuses on developing new business and implementing strategies to expand the customer base and delivering incremental sales in the EU. You will work towards the achievement of maximum profitability and growth in line with the company strategy and vision.

  • You will be responsible for:
  • Develop a business plan and sales strategy for the European ISP market that ensures attainment of company sales goals and profitability
  • Develop and negotiate terms and conditions for new accounts to effectively manage overall profitability at each assigned account while maximizing our position
  • Ensure client satisfaction and to secure long-term partnerships by taking overall responsibility for client relationship management
  • Assist in the development and implementation of technical roll out plans as needed
  • Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin
  • Work closely with global product development teams to ensure products meet European ISP requirements
  • Control expenses to meet budget guidelines


  • Excellent communication skills (oral and written) in English language. Fluency in any other European language (Spanish, German, French) is a plus.
  • Degree level education (Bachelor’s degree in Business Administration, Marketing, or Technology is highly desirable), or equivalent work experience.
  • 5+ years of experience in sales management, preferably in the Internet Service Provider, Carrier, Telco industry
  • Strong understanding of customer and market dynamics and requirements
  • Strong negotiation skills on all levels. To be hugely proactive and able to think outside the box under pressure
  • Developments in technology, a working knowledge of the market sector and the marketing mix.
  • Willingness to travel and work in a global team of professionals
  • A working knowledge of P&L and the ability to accurately forecast the business
  • Proven ability to drive sales
  • Industry or channel experience is required
  • Work productively in a high-pressure environment

Entrepreneurial and commercial thinking
  • Keep up to date with competitor information and market trends
  • Identify business opportunities for the organisation
  • Demonstrate financial awareness
  • Control costs and thinks in terms of profit, loss and added value
Deciding and initiating action
  • Make prompt, clear decisions which may involve tough choices or considered risks
  • Take responsibility for actions, projects and people
  • Take initiative, acts with confidence and works under own direction
  • Initiates and generates activity
Leading and supervising
  • Provides other with a clear direction
  • Sets appropriate standards to behavior
  • Delegates work appropriately and fairly
  • Motivates and empowers others
  • Provides staff with development opportunities and coaching
  • Recruits staff of high caliber
Relating and networking
  • Establish good relationships with customers and staff
  • Build wide and effective networks of contacts inside and outside the organization
  • Relate well to people at all levels
  • Manage conflict
  • Use humor appropriately to enhance relationships with others

Working conditions

This is a full time position with a direct contract starting for 1 year at the company.
Starting date: ASAP
  • 25 holiday days
  • travel allowance
  • pension plan
  • health insurance coverage
  • competitive salary
  • company car

Salary from: €0,-
Salary to: €0,-

Work location


Company description

Our client is an electronics and networking company. Their office is based in Amsterdam South-East. The company size in the Amsterdam office is around 50 people. The company has an open door policy and is very international.

Recruiter contact

Alyona Poznyak, Undutchables Amsterdam
+31(0)6 34 154 091
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Want to apply?

Recruiter contact

Alyona Poznyak
Undutchables Amsterdam
T: +31(0)6 34 154 091


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