Online Customer Service | German | Undutchables

Online Customer Service | German

Groningen, reference 2021-01612

Job description

As an Online Customer Service representative, you manage 3 webshops daily, being the contact point to end-users and partners. Your focus is customer success:
  • Advise customers on products
  • Generate leads
  • Process orders
  • Handle complaints
On top of that, you support account managers with first-line questions and work closely with marketing to optimize content and increase turnover

Requirements

In order to do this successfully, you need:
  • Fluency in German and proficiency in English, plus Dutch
  • A customer-oriented attitude
  • Strong communication skills
  • Experience with CRM systems
  • A good dose of proactivity and can-do attitude

Working conditions

Our client is willing to offer you a competitive salary based on experience and a fun, international work environment. Your team manager is someone who thrives in guiding talent, giving you all the tools you need to blossom and grow as a professional

Salary from: €2000,-
Salary to: €2500,-

Work location

Groningen

Company description

Our client is a market leader in electric fencing and other farming related solutions. Think of birth alarm, sheering machines and even farm-themed miniatures. They are committed with innovation and excellence, delivering personalized service to their clients. Are you a multilingual talent with a commercial mindset and an understanding of the European market? Then this is your place to be!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Camila Gademan, Undutchables Utrecht
camila@undutchables.nl
+31(0)634154095
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Want to apply?

Recruiter contact

Camila Gademan
Undutchables Utrecht
E: camila@undutchables.nl
T: +31(0)634154095

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