Part-time Customer Service | Swiss German

Groningen, reference 2021-00229

Job description

As a Customer Service Representative you will:

• receive and answer calls and emails from (B2B) clients
• understand if the call needs to be put through the Sales team (i.e. identify clients' buying signals)
• inform dealers about delivery times, stock, prices, discounts
• take care of administrative tasks: from order intake to invoicing

Requirements

• You speak excellent excellent Swiss German and English (knowledge of French would be appreciated, but it is not a must-have)
• You have around 1-2 years of experience in a similar role and/or affinity with the tasks
• You are proactive and communicative
• You work well independently and in a team
• You are available to workfor 3.5 days a week (more hours could be possible)

Working conditions

What will be waiting for you?

• A salary in line with the market and with your skills
• A fun, versatile and diverse job in an international team
• Attractive terms of employment, including a profit-sharing scheme and non-contributory pension
• A space where you can develop further in your profession through training

Company description

Our client is an international company that is commercially active throughout Europe. The company is a world leader in electric fencing, birth alarm and farming toys and they are 75 years old. They are currently looking for a Customer Service Representative.

Recruiter contact

Camila Gademan, Undutchables Utrecht
camila@undutchables.nl
+31(0)634154095