Sales Administrator Team Lead Nordics | Undutchables

Sales Administrator Team Lead Nordics

Amsterdam, reference 2020-00889

Company description

Our client is an international company within the industrial equipment sector.

Job description

The Sales Administrator Team Lead is responsible for the day to day interactions between customers, factories and distribution channels, providing leadership and close supervision of a small team (2 to 3 people) to achieve customer satisfaction and loyalty through process and people development.
People management, strong cross functional skills and customer centered mindset are required to be successful in this role.
This is a hands-on position: next to leading the small team you will be involved in operational processes as well.

Team and People Development:
- Motivate, appreciate, recognize and inspire employees
- Understand, comply and enforce the company's policies and procedures
Training and coaching new starters
Order Management and follow up
Customer Support
Collections support
Claims and return management
Distributor support


Requirements

Educational background: BA/ BS degree
• More than 3 years of professional experience in a commercial and Client Relations position
• Customer Oriented
• Microsoft applications knowledge
• ERP system experience (Microsoft Dynamics AX )
Strong organisational skills and able to prioritize
Excellent interpersonal and communication skills
Fluent in English + Swedish and/or Norwegian -- Danish is an advantage


Working conditions

  • Salary indication: between 40K and 45K per year, including 8% holiday.

Recruiter contact

Irina van Halen, Undutchables Amsterdam
irina.vanhalen@undutchables.nl
+31(0)634154086
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