System Design Engineer | Undutchables

System Design Engineer

Stockholm, reference 2021-00058

Job description


Job Description
The System Support Engineer (SSE) position is an engineering position within the Sales Department. The position is office based but will require travel. The System Support Engineer Responsibilities include assisting customers with AV system designs, product training, troubleshooting and commissioning. In pursuit of that, the System Support Engineer will have the following responsibilities:

Main Responsibilities
Pre-sales
· Pro-actively support sales managers and technical sales/ account managers with large designs, tenders and quotes.
· Manage the required follow up on all large designs, tenders and quotes.
After-sales
· Give on-site commissioning support for projects that require this. For example, but not limited to: Fiber and or XTP systems, Quantum systems.
· Give office or on-site trouble shoot support for escalated or complex problems.
Training
· Prepare and give office based or on-site product and technology trainings.
Product development
· Inform product development through the standard processes about required products or products improvements needed for complying with tenders or enhance system designs.

Secondary responsibilities
· Inform product development through the standard processes about required products or products improvements needed for complying with tenders or enhance system designs.
· Evaluate competitive designs and system products and create alternative designs.

Personal responsibilities
· Be able to perform all advisory functions of an Applications Engineer, at the highest level, as described in the Applications Engineer job description.
· Maintaining knowledge on the complete product line.

Reporting responsibilities
· The System Support Engineer reports daily on the progress of all large designs, tenders and quotes through the software application intended for this.
· The System Support Engineer reports weekly in writing the status of projects that need attention from sales or technical management
· The System Support Engineer reports immediately if immediate action is required to make sure the follow up on large designs, tenders and quotes is not jeopardized.

Requirements

The position requires
· Fluent command of the English language.
· Excellent verbal and written communication skills.
· Professional and friendly attitude that demonstrates a genuine desire to help solve problems and work with others in a friendly atmosphere.
· Professional appearance.
· BSEE from an accredited college, university or equivalent.

Working conditions

The salary is negotiable and would start as of 50 000 SEK per month. It is for a full time, permanent position based on Swedish labor law. So, a permanent contract with a 6 month probation time. If you wish to have more information on the salary indication and benefits, please contact us today at Sweden@undutchables.se

Salary from: €0,-
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Work location

Stockholm

Company description

The company provides high quality AV technology for the use within diverse environments such as command-and-control centers, within all kinds of educational lecture halls, simulation facilities, office spaces and all large-scale entertainment venues.

The solutions connect, convert and distribute audiovisual signals, as well as provide complete control for audiovisual systems. Their products play a vital role in creating an effective information presentation system.

In this role you will play an important part in working closely with the Account Managers in the Nordics. You will operate out of the Stockholm office, however the role is covering the Nordics area.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in Sweden. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure..


Website: 2021-04-30

Recruiter contact

Karin Björkman, Undutchables Sweden
karin.bjorkman@undutchables.se
+46 (0)728532201
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Want to apply?

Recruiter contact

Karin Björkman
Undutchables Sweden
E: karin.bjorkman@undutchables.se
T: +46 (0)728532201

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